Shipping Policy

Thank you for visiting and shopping at Vortex Air

We strive to dispatch all orders on the same day and with UK next day delivery service. All products are stocked in our warehouse in Essex in the United Kingdom.

Following are the terms and conditions that constitute our Shipping Policy. Domestic Shipping Policy Shipment processing time All orders are processed within 1-2 business days. We offer next day UK delivery, however it is not always 100% guaranteed so please allow 2 business days for your order to arrive. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Shipping rates & delivery estimates Shipping charges for your order will be calculated and displayed at checkout.

You will receive a shipment confirmation email once your order has been dispatched from our warehouse here in Essex.

Customs, Duties and Taxes, Vortex Air not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages: Vortex Air is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

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